Terms of Use

[Important] Please read the following usage rules carefully before registering as a member.

In accordance with regulations, your rights and obligations in using this service are stipulated.
By clicking the "Agree and register as a member" button, you agree to all conditions of this regulation.

■■■ Samurai Mall Basic Regulation ■■■ 

  ◆ Chapter 1 General Provisions 

  Article 1 (definition) 
  In this Regulation, the following terms shall have the meanings prescribed below. 
  1. "Member" means an individual who has registered as a member of the Samurai Mall by the prescribed method, with agreement with this Regulation, Co., Ltd. W Rust (hereinafter referred to as "Company"). 
  2. "Service" means various services for members offered by the Company in Web Samurai Mall (hereinafter referred to as "the Trust"). 
  3. "Transaction" means various acts such as shopping, gift application, etc., which the member uses by using the service. 
  4. "Service provider" means a person who provides goods to be traded on this transaction. 
  5. "Regulation" means the generic name of regular provisions, notes on using the service, attention on shopping at the book, other regulations and other guidelines established by the Company. 
  6. "Member information" means information on the attributes of the members disclosed to the Company by members and information such as history on members' transactions. 
  7. "Content" means content that can be accessed through this service. 
  8. "Store" means a company or business operator that is opening at this store. 


  Article 2 (Scope and change of this Regulation) 
  1. This Regulation specifies the regulations concerning the use of services common to the webtites operated by the Company (hereinafter referred to as "the Service"). 
  2. This Regulation shall apply to all users (defined in Article 3) regarding the use of this service.  However, with respect to each service provided by the Company other than this service, if there is a provision stipulated only in the usage rule concerning each service, or there is a provision overlapping between the main rule and the usage rule concerning each service in related items , Only the provisions of the usage rules concerning each service apply. 
  3. By notifying or notifying the user to the user by posting on ete or by e-mail or other method judged to be appropriate by the Company without obtaining the prior consent of the user, Parts can be changed. 
  4. In the event that all or part of this Regulation has been changed, in accordance with the use of this Service, the provisions after the change shall be applied, and the User shall follow only after the change. 


  Article 3 (User) 
  In this Regulation, "User" means all images, texts, designs, logos, images, programs Lamb, ideas, information etc. (hereinafter referred to as " Collectively referred to as "contents" in this Regulation), collectively referred to as those who search, browse or use. 

  ◆ Chapter 2 Members 

  Article 4 (Samurai Mall member) 
  1. The member can use the service according to the conditions stipulated by the Company.  However, depending on the type of service, please note that it may be necessary to register matters separately specified by the Company. 
  2. Members can not dispose of, transfer, sublimate, collateral submission, any other form, any rights acquired to us through the status as a member and the use of services. 

  Article 5 (Compliance with Regulations) 
  1. This Regulation applies to all members, and is a rule that we observe at the time of registration procedure and after registration. 
  2. The Company shall be able to revise this regulation arbitrarily at any time.  The revision of this regulation shall take effect when posting the revised regulations on the prescribed by the Company, in which case the member shall comply with the revised regulations. 

  Article 6 (Member Registration Procedure) 
  Individuals who have applied for regular membership agreement after agreeing to this regulation will be eligible as members after completing registration procedures at our company.  Membership registration procedures shall be performed by the principal serving as a member, and registration by proxy is not permitted at all.  In addition, please read carefully the input attention at the time of the member registration procedure and input necessary information accurately into a predetermined input form. 

  Article 7 (Management of Member ID and Password) 
  1. Member ID and password should be managed responsibly by each member member, such as avoiding items that are likely to be inferred from third parties such as birth date and periodically changing so that they will not be known to others . 
  2. When confirming that the entered member ID and password match the registered one by the method prescribed by the Company, the Company considers it as being used by the member, and the circumstances of theft, misuse and other Even if it is used by someone other than the member, we are not responsible for any damage caused by it. 

  Article 8 (Change of Registration Information) 
  If there is any change in the registered information, please change registration as soon as possible. 
  We are not responsible for any damage caused by the fact that change registration was not made. 
  Also, even if change registration is made, transactions already processed before change registration are made based on the information before change registration. 
  If you need to inform the service provider of the changes to the registration information about such transactions, please contact the service provider directly from the member.  Please note that we can not deal with it. 

  Article 9 (withdrawal of members) 
  If you wish to withdraw from membership, the member himself should delete the member information according to the explanation etc etc.  It will be treated as having withdrawn from membership after the completion of the withdrawal procedures specified by us. 


  Article 10 (About cookies, etc.) 
  1. In order to certify that the member accessed as a member, the Company visits our server in order to provide the optimum service to other members for investigating the members' access history and usage situation Information on the IP address of the mobile terminal, information on the device identification number of the mobile terminal when accessed by the mobile phone terminal, and information on the access history etc. of the member using the technology such as cookie. 
  2. In order for members to use the correct service, you must accept the preceding paragraph and accept cookies.  Therefore, please understand that you can not use each service as a member when setting for rejecting cookie by browser is done. 

  Article 11 (Handling of member information) 
  As for the personal information of the member that we knew about the use of this service, we will handle it in accordance with "personal information protection policy" separately specified by us. 

  Article 12 (suspension of use of specified members · cancellation of membership) 
  1. When judging that a specific member falls under each of the following items, the Company shall suspend the use of the service by said member, change the user ID and password of said member, You may cancel your membership.  We do not assume any responsibility even if some damage is caused to the member by this. 
  (1) When there is an act in violation of laws, ordinances, etc. 
  (2) In the event that there is an illegal act regarding the use of the service by the member 
  (3) When it is necessary to secure the security of the member, such as a mistake of a password input a certain number of times or more 
  (4) other When we deem appropriate 
  2. In addition to the preceding paragraph, if the member does not perform a certain number of log-in within a certain period specified by the Company, at the judgment of the Company, without changing the member ID and password of the member or notifying the member in advance You will be able to cancel your qualification. 
  3. When the Company has made the disposition under paragraphs 1 and 2 of this Article, we will notify you to the registered e-mail address.  If the mail from the company stated in the preceding paragraph fails to reach the member due to the circumstances of the member, the mail from us will be deemed to have arrived at the time when it should be reached. 

  ◆ Chapter 3 Utilization of Services 

  Article 13 (Services to be provided) 
  We will provide the following services as part of this service. 
  (1) To use the My page (defined in Article 14) by the member 
  (2) Search each service by cutting it Length 
  (3) To view information on each service 
  (4) Browsing the link destination from each service 

  Article 14 (Use of My Page) 
  Members can use My page prescribed by our company.  My page provides the function of registering / viewing "own gender", "date of birth", "prefecture where you live" as members' registration / viewing function of "profile". 

  Article 15 (Disclaimer) 
  1. If you provide links from this service to other websites or resources, or links from third party websites or resources to this service, we will notify you of the content, use and results of such link We do not assume any responsibility for, including, but not limited to, sex, effectiveness, accuracy, certainty, safety, safety and integrity.  In addition, when the reasonable judgment is made that the contents of the webt or link of the link destination are illegal or inappropriate for the management and operation of this service, the Company shall notify the member of such link You can delete the destination. 
  2. Transactions with advertisers (including, but not limited to, prize advertisements) or advertisements in this service (including participation in promotions such as prizes, but not limited to this In the event that there is a user, the user conducts transactions with the advertiser according to his / her judgment and responsibility, and the Company shall not be held responsible for this.  The contents and conditions concerning transactions such as payment of the price of goods etc, determination of terms of contract, warranty, security responsibility, presence or absence of license, etc. are not guaranteed at all by our company, but our company is posted in this service We are not responsible for any damages to members due to transactions made via advertisement or publicity. 
  3. In the following cases, the Company shall not be liable for any damages, losses, disadvantages, etc. suffered directly or indirectly by the member, even if the service is suspended, canceled or changed temporarily I will not bear it. 
  (1) When a natural disaster such as fire, earthquake, flood, lightning strike, heavy snowfall occurs 
  (2) Social instability such as war, civil disturbance, terrorism, riot, disturbance, etc. 
  (3) If we can not receive the appropriate service from the telephone company, carrier, or provider we are engaged in 
  (4) In the event that the Company is unable to respond technically 
  4. We shall be liable for fulfillment and obligation of our obligations by processing clerical work in accordance with the registered contents of the member. 
  5. If the member gives any kind of damage, etc. to another user or third party by using this service, the member resolves this in its responsibility and cost, We will not give any damage, loss, disadvantage, etc. 

  Article 16 (Prohibited matter) 
  The user shall not perform any of the following acts.  In the event of any damage to our company or a third party in violation of this, the user shall be responsible for compensating all such damages. 
  (1) Other users, third parties other than the other users, acts of giving inconvenience, disadvantage or damage to the Company, or acts that may be likely to occur 
  (2) Acts infringing the rights of other users, third parties other than other users, or intellectual property rights, portrait rights, moral rights, Plat privacy rights, publicity rights other rights of the Company, etc., or Actions that might be a cause of them 
  (3) Acts of using this service for commercial purposes (excluding those previously approved by the Company) 
  (4) Acts contrary to public order and morals Other acts in violation of laws or acts 
  (5) Acts of registering information including contents that are false or misleading 
  (6) Acts that the user uses the content acquired through this service outside the scope of private use 
  (7) Duplicate, sell, publish, distribute, publish, and act similar to those obtained through this service via other users or third parties other than other users 
  (8) The act of collecting, accumulating or storing personal information of other users 
  (9) Upload content such as computer virus, computer code, file, program Lamb etc designed to obstruct, destroy, or limit the functions of computer software, hardware or communication equipment to this service, Act to transmit by means 
  (10) Any act of multiple members registering by the same member (including the act of registering more than one from a personal computer, mobile phone or smartphone, except for those we previously approved. 
  (11) Acts of excessively returning goods 
   (12) Other acts reasonably judging that the Company is inappropriate, such as damaging or destroying our credibility 

  Article 17 (Intellectual Property Rights) 
  1. All intellectual property rights of contents provided through this service are exclusively attributable to the Company. 
  2. If any act prohibited by domestic and overseas copyright laws such as unauthorized copying of our contents, unauthorized secondary use acts without permission and other laws and ordinances is found irrespective of purpose , We shall immediately take legal action. 
  3. In the event of any dispute with a third party in violation of the provisions of this section, the member shall settle such dispute in its responsibility and expenses, and shall notify the Company of any damages, losses or disadvantages, etc. I will not give it. 

  Article 18 (Use of Services) 
  Depending on the type of service, please be aware that you must separately agree to the usage rule of the service when using it. 

  Article 19 (Interruption / suspension of services, etc.) 
  In order to use the service in good condition all the time, when we perform periodic maintenance of the system or emergency maintenance, when the load is concentrated on the system, if we judge that the operation of the service will be hindered, If it is necessary to secure the security of the other, in the case of judging that other is necessary, take necessary measures such as interrupting or stopping the provision of all or part of the service without notifying in advance You shall be able to do.  We will not be responsible for any damage caused to the member in this case. 

  ◆ Chapter 4 Purchasing Products 

  Article 20 (Purchase of goods) 
  1. When wishing to purchase products, etc., the member shall apply for purchase or use of goods etc. according to the method separately specified by the Company. 
  2. In accordance with the application under the preceding paragraph, after clicking the button for ordering after confirming the delivery destination / order details etc. entered / registered by the member, a mail to the effect that we will confirm the order details will reach the member At the time of doing so, a purchase and sale agreement concerning the goods etc. will be established between the member and the Company. 
  3. Notwithstanding the provisions of the preceding paragraph, if there is a misconduct or inappropriate act with respect to the use of this service, the Company shall be able to take appropriate measures such as cancellation, cancellation and other for the sales contract. 

  Article 21 (Method of payment) 
  1. The amount of payment of goods etc. is the sum of the purchase price of goods including consumption tax and the handling fee related to this. 
  2. Payment of products etc. purchased by this service shall be limited to payment by credit card in the name of the member himself or payment method separately accepted by the Company. 
  3. When paying by credit card, the member shall comply with the terms separately agreed with the credit card company.  If any dispute arises between the member and the credit card company in connection with the use of the credit card, the member and the credit card company will be responsible for resolving them. 

  Article 22 (Disclaimer relating to goods etc.) 
  1. With respect to the products, etc. sold through this service and this service, the Company shall not be liable for any damages, losses or losses caused by the quality, material, function, performance, compatibility with other products, other defects, With regard to profit etc., we do not assume any warranty / burden except in the case prescribed in the preceding article. 
  2. With respect to troubles due to unknown delivery destination, etc., by contacting the contact information registered by the member and by delivering the goods etc. to the delivery destination specified at the time of purchasing the goods, Perform delivery obligations and be exempted from the obligation. 
  3. With regard to the contents of comments on products posted by members using Twitter and other SNS services on this website and sales page, even if the content of such comment is contrary to the facts, We do not assume any responsibility for damage caused to the purchased member unless there is intentional or gross negligence on our company. 

  Article 23 (Conditions for returning and exchanging goods) 
  1. We will accept product returns only in the following cases. 
  (1) When it turns out that the product is a counterfeit product / pirated version 
  (2) When there is a defect in the product 
  (3) When a product different from your order arrives 
  (4) In case of damaged goods during delivery 
  (5) Not applicable to any of the above items (1) to (4), within five days after the item arrives, and neither of the following applies. 
  However, those that do not satisfy the conditions based on the "Samurai Mall Return Condition" separately provided by the Company shall not accept returned goods 
  2. The member shall apply for the return specified in the preceding paragraph pursuant to the procedures separately prescribed by the Company, the Company shall bear the expenses for returning for the preceding paragraphs (1) to (4), the selling price at the time of purchase by the member, We will refund shipping fee, cash on delivery commission and Two-Tone D settlement fee, as well as the samurai mall points we used when purchasing items subject to return. 
  In addition, regarding the preceding paragraph (5), the member is responsible for the cost of returning, the Company shall pay the selling price, shipping fee and cash on delivery fee at the time of purchase by the member, Two - Tone D settlement fee, I will refund the samurai mall point I did. 

  ◆ Chapter 5 other 

  Article 24 (Intellectual Property Rights) 
  1. All intellectual property rights of contents provided through this service are exclusively attributable to the Company. 
  2. If any act prohibited by domestic and overseas copyright laws such as unauthorized copying of our contents, unauthorized secondary use acts without permission and other laws and ordinances is found irrespective of purpose , We shall immediately take legal action. 
  3. In the event of any dispute with a third party in violation of the provisions of this section, the member shall settle such dispute in its responsibility and expenses, and shall notify the Company of any damages, losses or disadvantages, etc. I will not give it. 

  Article 25 (Governing law, agreement jurisdiction) 
  1. With regard to the use of this service, in the event that problems arise that can not be resolved by this regulation or our guidance / response, we will discuss with each other in good faith and resolve this. 
  2. This regulation shall be interpreted under the law of Japan, and in the event of the necessity of litigation concerning this regulation, we will be the exclusive jurisdiction court of the first instance of the Kyoto District Court. 

  that's all 

  Established July 1, 2017 
  Enforced July 3, 2017 



  ■■■ Point usage rule ■■■ 

  Article 1 (Purpose) 
  1. This Regulation is a party (hereinafter referred to as "Member") who registered as a member based on the Member Regulations of Samurai Mall (hereinafter referred to as "Member Regulations"), In providing point service (hereinafter referred to as "point service") that you can use with this service, we will set out various conditions. 
  2. Matters pertaining to membership regulations apply to matters not stipulated in this Regulation for this point service. 

  Article 2 (Change of this service) 
  1. Without notifying the members in advance, the Company may change the contents of this Regulation, the contents of this Service or the terms of this Service Provision (the abolition of points, suspension of point granting, change in target or transaction, Including, but not limited to, changes in the utilization rate, and may terminate or suspend this service.  The member shall acknowledge this in advance. 
  2. The Company shall not bear any responsibility for any disadvantage or damage to the members due to the change in the preceding paragraph. 

  Article 3 (Granting points) 
  1. When we use purchase of goods or services by the method specified by our company on other webtites designated by our company, other company, other company, we will use "Samurai Mall Point" (Hereinafter referred to as "points"). 
  2. The Company shall make all final judgment as to whether or not to give points to a certain transaction, the number of points to be granted, other final points concerning the granting of other points, and the member shall not give an objection to this. 
  3. The Company decides the terms, services and transactions (hereinafter referred to as "target transactions") to be awarded, the grant rate of the points, the conditions for granting other points.  Please note that the explanation on the top may be different as to whether or not to be awarded points, the grant rate of points, and the expiration date may differ depending on the store openers, types of transactions or types of services used. 
  4. Points will be granted after a certain period of time specified by the Company after the target transaction has been carried out.  If the Company confirms that there was a cancellation, return or the like for the subject transaction within this period, points will not be granted to the target transaction, and if there is a price change in the subject transaction, the purchase price after change It is granted according to. 

  Article 4 (Management of points) 
  1. We will announce the number of points earned by the member, the number of points used by the members and the balance of points in the display screen for each member on the members screen according to the method prescribed by the Company. 
  2. The final decision on the number of points in paragraph 1 shall be made by the Company, and the member shall not give objection accordingly. 

  Article 5 (Prohibition of totaling points) 
  If one member has multiple membership registration, the member can not add points held in each member registration. 

  Article 6 (Cancellation / disappearance of points) 
  1. After the Company gives points, return, cancel on the target transaction, cancel Other When there is a reason that we consider it appropriate to cancel the grant of points, we cancel the points granted to the members by the target transaction can do. 
  2. If we decide that a member falls under any of the following items, we can cancel some or all of the points held by the member without notifying the members in advance. 
  (1) In case of illegal or misconduct 
  (2) When there is a violation of regular provisions, membership rules, other rules and regulations established by the Company 
  (3) other When the Company determines that it is appropriate to cancel the points granted to the member 
  3. If you do not conduct the applicable transaction over the period specified by the Company, the points will automatically be extinguished. 
  4. We will not indemnify any responsibility for points canceled or extinguished, and will not assume any responsibility. 

  Article 7 (Use of Points in Settlement) 
  1. Members shall pay the settlement price (including commodity price, shipping fee, commission or consumption tax, hereinafter the same) in each shop of mall or webt specified by our company at the conversion rate determined by our company You can use it for all or part of payment. 
  2. The Company may restrict the services / products, etc. subject to point use in paragraph 1, or add conditions to the use of points. 
  3. In the event that the member revokes the settlement under paragraph 1, in principle the points used for the settlement will be refunded and will not be refunded by cash.  However, if the point can not be refunded due to circumstances such as our office work, cash equivalent to the point use amount may be refunded from the shop that settled. 
  4. If the member uses the points for payment of the full settlement price and then the settlement price is reduced for some reason, the point or cash will be refunded in accordance with the preceding paragraph.  If the member uses points for part payment of the settlement price and then the settlement fee is reduced for some reason, then the payment by the other payment method is carried out first, but even if the amount required to return is still insufficient If there is, we will respond to the deficiency amount, such as returning points or cash in accordance with the preceding paragraph. 
  5. If the settlement price is increased due to circumstances after the member has used the points to pay the settlement fee, the member shall pay the increment by another payment method.  However, in the case where the member has used points for payment of the full settlement price, if he / she has opted to use all the points held for payment, the point held by the member concerning payment for the increase We will preferentially use it and if the remaining amount of points is insufficient for the increase, we will pay the shortfall by other payment method. 
  6. In the event that the Member uses all the points held by the Member for payment of settlement fee for a transaction, if the Member gives or returns a new point to the Member within a certain period specified by the Company after the Transaction, The points granted or refunded will also be automatically used to pay the settlement fee for that transaction. 

  Article 7 (Use of Points Outside of Settlement) 
  1. In addition to using it for settlement at each shop prescribed in the preceding article, the member shall use points held and exchange for gifts, other benefits (collectively referred to as "benefits") in accordance with the method prescribed by the Company I can. 
  2. The Company will set up benefits that can be exchanged at any time according to the points owned by the members and announce it to members according to the method prescribed by the Company. 
  3. The type and content of benefits, the number of points required for exchange, the conditions for using other points will be determined by the Company, and we can set them, change or terminate them at any time.  Depending on circumstances, members may not be able to offer benefits that have been offered for exchange, but in that case you will need to change the benefits or return the number of points to the members. 
  4. Even if any disadvantage arises in the member due to the reason specified in the preceding paragraph, we will not indemnify and assume any responsibility for it. 
  5. The member shall notify the matters specified by the Company, the destination of the benefit, the contact other when using the points.  When sending a benefit such as a gift to a member, the shipping address is sent only to the member's name in the address of the member himself residing in Japan.  Sending to overseas, sending to members other than yourself, or sending to PO Boxes can not be done. 
  6. Depending on the benefits, it may be provided by partner companies entrusted by the Company.  Regarding the conditions for using the privilege in this case, we shall comply with the rules or affiliation etc. of each affiliated company and we do not guarantee the quality and usefulness of the benefit at all.  If any of these benefits is defective, we will resolve it with the affiliated company that shipped / provided that benefit. 
  7. Members can not return benefits or exchange other benefits unless we are responsible for our company or benefit provider. 

  Article 8 (Loss, breakage etc. of goods or benefits etc.) 
  In the event that accidents such as lost, stolen, damaged, delayed, etc. occurred during delivery or after delivery of the goods subject to settlement under Article 7 or the benefit under the preceding article, except for the case where the accident is the responsibility of the said accident, We are not responsible at all and refund points. 

  Article 9 (Cancellation of points after point use) 
  1. If the points are canceled by Article 6 after the member has used the points for settlement under Article 7, the transactions subject to such settlement (hereinafter referred to as "point use transactions") shall be canceled or suspended there is.  If the point use transaction has been executed or is going to be executed, the member must immediately pay cash or the Company in the manner specified by the Company, the amount of shortage due to point cancellation. 
  2. If the point has been canceled after the member has used the points for the exchange of benefits under Article 8, the application for the benefit will be canceled.  If the member has already received the benefit, the member shall immediately return the benefit or pay the amount equivalent to the privilege to the Company. 

  Article 10 (Use by a Third Party) 
  1. The use of points shall be done by the member himself, and can not be done by a third party other than the member. 
  2. When the Company confirms that the member ID and password entered when using points are registered with the registered one by the prescribed method, it is considered to be used by the member.  Even if it was misappropriation by a third party, we will not refund the used points.  In addition, we are not responsible for any damage caused to members. 

  Article 11 (Prohibition of Transferring and Putting Points etc.) 
  Members can not transfer or place points owned to other members or share points among members. 

  Article 12 (Impossibility of cashing out) 
  Members can not cash points in any case. 

  Article 13 (Taxes and Costs) 
  In the case that taxes and incidental expenses are incurred as a result of acquiring points, using points, exchanging with awards, etc., the members shall bear all of them under their responsibility. 

  Article 14 (Loss or suspension of membership) 
  In the event that a member loses the status of a member, he / she shall lose all points of possession, exchanging right with benefits, all other rights related to the use of this service, and as soon as the member loses the position, We will not acquire claim rights. 

  Article 15 (Disclaimer) 
  Although we will do our best on the basis of the state of the art technology at the time of operation of this service, we do not guarantee that no obstacle will occur.  We are not responsible for any disruption, delay, discontinuation of the system due to failure of communication line, computer, etc., failure of data, failure concerning point use, damage caused by unauthorized access to data, other damage caused to members regarding this service We assume no responsibility. 

  that's all 

  Established July 1, 2017 
  Enforced July 3, 2017 



  ■■■ Consent clause concerning the handling of personal information ■■■ 

  In applying for this service, the member agrees to treat the personal information of the member that we knew about the use of this service, after taking protective measures as follows, as follows. 

  Article 1 Purpose of use of personal information 
  We will acquire personal information of members and use it for the purposes of each section. 
  (1) for review and registration as a member in using this service 
  (2) Notification and communication of services and information updates related to this service 
  (3) For analysis and statistics on our business activities and market research 
  (4) For various contact with the member while the member uses this service 

  Article 2 Outsourcing personal information 
  The Company may delegate all or part of the information of the member to other businesses within the scope of the purpose of use of Article 1.  For outsourcing parties, we select outsourcers with sufficient protection levels and enter into contracts concerning the handling of personal information. 

  Article 3 Third party provision of personal information 
  (1) In the case prescribed in the preceding Article, (2) When the member himself / herself agrees, (3) Collaborate personal information with a business tie-up company within the scope necessary for achieving the purpose of use specified in the member We do not provide personal information obtained to a third party except when using it or (4) based on laws and regulations. 

  Article 4 The arbitrariness of giving personal information and the result arising when not giving such information 
  Personal information acquired by the Company is provided by all members' intent.  Please note that we may refuse to use this service if you can not provide required items. 

  Article 5 Right to personal information 
  Notwithstanding the request from the member himself, the Company shall notify, disclose, correct, add or delete the usage purpose of the personal information held by the Company, suspend or eliminate use, stop the provision to third parties Etc. "), we will respond to you.  For contacts on disclosure, correction, deletion, etc., please see "Contact Information" below. 


  · Personal Information Protection Manager 
  Hirofumi Okubo Co., Ltd. 

  · Inquiries about personal information 
  W Rust Inc. Samurai Mall Customer Support Center 
  Telephone: 050-5838-3170 (Reception time: 10:00 to 18:00 on weekdays, Saturday, Sunday and public holidays) 
  E-mail: info@samurai-mall.com 

  that's all 

  Established July 1, 2017 
  Enforced July 3, 2017 



  ■■■ Samurai Mall Return Condition ■■■ 

  For return receipt, please contact directly to the store. 
  Depending on the shop, we have set the same conditions for return and exchange, but some stores have set up their own returns and exchange conditions.  The conditions of return / exchange set by each store can be confirmed from the "About returns and refunds" of store information. 

  Conditions for return / exchange by goods 
  Items corresponding to the following are provided with return policy in advance.  If there is no description in each shop information, the following conditions apply, please confirm. 

  ◇ Books, Foreign books 
  - We do not accept replacement for reasons due to the absence of damages or strips of book bands. 
  · Magazines do not accept returns / exchanges due to customer convenience. 

  ◇ DVD · CD 
  · Products that are damaged only on the case of CD or DVD will send you a case for replacement (Maxi Single, 2-Pack Case, other Special case, or if the item itself is damaged, We will accept return / exchange). 

  ◇ Personal computer / peripheral equipment, TV game 
  · When returning personal computers, peripheral devices, and the main unit of the TV game machine, please delete all information including customer's personal information and history recorded in the product, return it to the state before purchase and return it.  In the case that the information and history etc. recorded in the returned goods remain, the preservation of the information / history etc, confidentiality, any right relating to the relevant information / history etc., the interest of other is abandoned Please note that customers will agree that they will be deemed to be considered. 
  · Products that have installed software other than standard software, and products caused by it due to the software are not returned or exchanged. 

  ◇ Home & Kitchen 
  · Safes do not accept returns / exchanges. 

  ◇ Plants 
  · We do not accept returns / exchanges due to customer convenience. 

  ◇ Pet supplies 
  · Creatures, foods and drinks for pets and supplements are not accepted for return or exchange due to customer convenience. 

  ◇ Drug Store · Beauty 
  · We do not accept returned or exchanged medicines, quasi-drugs, cosmetics, supplements, medical devices due to customer convenience. 

  ◇ Food, Beverages, Liquor 
  · We do not accept returns / exchanges due to customer convenience. 
  · If you wish to return or exchange due to troubles or defects, please contact each store. 

  ◇ Clothing & Fashion Accessories, Shoes & Bags 
  · We do not accept returns / exchanges due to customer convenience. 
  · If you try to return the item you tried it can not bear the item price (tax included) excluding shipping fee, commission and gift wrapping fee and domestic return fee.  Exchange with the same product is not accepted, but for some products, it may be possible to exchange with different products, different colors or differences. 
  · Earring, body earring does not accept returned or exchanged due to customer convenience after opening. 
  · Please try fitting while keeping the item tag attached.  Also, please wear coat of face and head with Calf etc for items wearing wearing.  Please wear swimming suit and underwear on your own underwear.  Please wear shoes after wearing socks and stockings etc. 
  · Returned or exchanged used products are not accepted.  The following is considered used. 
  · There is wear and damage (wrinkles, sole's Stain, sole scratches, etc.) that can not occur on try-on. 
  · Odor such as perfume and tobacco, stuff attached with makeup Stain such as foundation. 
  · Fashion lucky bag accepts refund only when there are incompleteness, breakage etc in the product due to the nature of the product.  No refund will be accepted regardless of the refund by customer circumstances or reasons. 

  Watch, jewelry 
  · If you try to return the item you tried on, we will refund the item price (tax included) and domestic return fee excluding shipping fee, commission and gift wrapping fee only if the price is less than 300,000 yen (tax included).  Exchange with the same product is not accepted, but for some products, it may be possible to exchange with different products, different colors or differences. 
  · Earring, body earring does not accept returned or exchanged due to customer convenience after opening. 
  · Wristwatches and jewelry with a price of 300,000 yen (tax included) or more are not accepted for returns or exchanges except in case of initial failure. 
  · For watches and jewelry with a price of 300,000 yen (tax included), please see "High-priced item" on this page, for parallel watches and jewelry, please also read "Parallel import goods" on this page.  Please also see. 
  · When you touch the product, please wear gloves to prevent Stain wedge.  In addition, when trying on gloves, please wrap the part to be worn (wrist, neck, etc) with Calf or handkerchief etc. so that the product does not hit the skin directly. 
  · When trying on a wrist watch, please do not activate the product and leave attached items (product tag, protective seal, battery seat etc) attached.  Please do not stop the band, do not process the band, fill the frame, etc. 
  · Returned or exchanged used products are not accepted.  The following is considered used. 
  · The one with the battery seat removed, the one charged (battery type wrist watch, smart watch etc). 
  · If there is a problem after wearing a wrist watch, please check directly with the manufacturers listed in the warranty card first for details of the warranty service. 
  · Batteries built into the product are monitor batteries and are not included in the product price.  In case of running out of batteries, please contact each manufacturer directly. 

  ◇ DIY · tool 
  · Timber, large Wooden building materials, motorized products (lawn mowers, harvester, etc.) are not accepted or exchanged due to customer convenience. 
  · Toilets, washbasins, system kitchens, doors do not accept returns / exchanges due to customer convenience. 

  ◇ Sports & Outdoor 
  · For sports wear (including bathing suits), sports shoes, sports bags the same conditions as for clothes & fashion accessories, shoes & bag store apply. 
  · Please return the bicycle after canceling crime prevention registration. 

  ◇ Car / Motorcycle Supplies 
  · Bicycles with motors, motorcycles are not accepted for return or exchange due to customer convenience. 
  · Car batteries, motorcycle batteries do not accept returns / exchanges due to customer convenience. 

  ◇ Fine art 
  · Because it falls under the order made goods when framing after shipping orders, returned goods and exchanges are not accepted. 
  · If it is different from ordinary delivery options such as art transportation, it becomes a special handling item, so the conditions of return / exchange of special handling items apply.  For return / exchange of special handling items, please see "Special handling items" on this page. 
  · Please return all items such as boxes, certificates, expert witches included in the package.  In the case that the bundled items when delivered to the customer are missing, we do not accept returns / exchanges. 
  · Returns / exchanges of works with scratches and stains after delivery are not accepted. 
  · For recording, please take a picture that lets you know the reasons for return / exchange before returning, please leave. 

  ◇ Product to be used by injecting or installing fuel 
  · If there is trouble or trouble in operation after injecting or installing fuel, please contact the manufacturer's inquiries directly. 
  · If you are wishing to return or exchange items with troubles or defects, be sure to remove fuel and return it for safety reasons. 
  · Put the invoice in the packaging material stuck on the outside, please return it after packing it with double Plastics bag. 

  ◇ High-priced items 
  · High-priced products are products of 300,000 yen (tax included) or more. 
  · Returned goods by customer circumstances is available only when unused · unopened.  Exchange is not accepted regardless of the reason · state. 
  · Watch and jewelry high-priced items will be returned / exchanged only in case of initial failure.  We do not accept returns / exchanges for other reasons. 
  · On the nature of the product, please be sure to specify the shipping company designated by each shop, and return it.  After completing online procedures, we will inform you of e-mails concerning the shipper who will use it when returning. 
  · When returning unused / unopened goods due to customer's convenience, bear the shipping insurance fee in addition to the return fee. 
  · Since we will check the status of the returned item and proceed with the refund process, we will have time to complete the refund process as compared with the usual refund process.  We will inform you by e-mail when refund processing is completed. 

  ◇ Special Handled Items (Excluding Large Furniture · Home Electric Entrustment Service Target Product) 
  · We do not accept returns / exchanges due to customer convenience. 
  · If there are troubles or defects in the product, please use the after-sales service of the product manufacturer.  Handling fee, carry-in fee using stairs, installation construction fee and cash-on-delivery charge will be refunded in full. 
  · On delivery, we will receive receipt stamp on prescribed form.  Please confirm the item before pushing the receipt stamp, and if there is a scratch or stain, please inform the worker.  After receiving receipt stamp, we can not accept returns / exchanges caused by troubles of products due to delivery. 
  · After confirming with the manufacturer, if you wish to return or exchange, please contact customer service. 

  ◇ parallel import goods 
  · Only watches and jewelry with price less than 300,000 yen (tax included) will be exchanged if there is stock 
  · If it is within the warranty period, warranty applicable repair may be accepted in accordance with the provisions in the international warranty card.  For how to apply for repair please refer to the guide bundled with the product. 

  that's all 

  Established July 1, 2017 
  Enforced July 3, 2017