Terms of Use

[Important] Please read the following terms and conditions carefully before registering.

The regulations stipulate your rights and obligations in using the service.
By clicking on the "Agree and Register" button, you agree to all the terms of this Code.

■■■ Samurai Mall Basic Regulation ■■■ 

  ◆ Chapter 1 General Provisions 

  Article 1 (definition) 
  In this Regulation, the following terms shall have the meanings prescribed below. 
  1. "Member" means an individual who has registered as a member of the Samurai Mall by the prescribed method, with agreement with this Regulation, Co., Ltd. W Rust (hereinafter referred to as "Company"). 
  2. "Service" means various services for members provided by the Company in Web Samurai Mall (hereinafter referred to as "the Trust"). 
  3. "Transaction" means various acts such as shopping, gift application, etc. that the member uses by using the service. 
  4. "Service provider" means a person who provides goods to be traded on this transaction. 
  5. "Regular" refers to the collective name of regular provisions, notes on using the service, attention on shopping at the end, other regulations stipulated by the Company, guidelines etc. 
  6. "Member information" means information on the attributes of the members disclosed by the members to the Company, and information on the members' transactions and transactions. 
  7. "Content" means content that can be accessed through this service. 
  8. "Store" means a company or business operator that is opening at this store. 


  Article 2 (Scope and change of this Regulation) 
  1. This Regulation specifies the regulations concerning the use of services common to the Webt operated by the Company (hereinafter referred to as "the Service"). 
  2. This Regulation shall apply to all users (defined in Article 3) regarding the use of this service.  However, with respect to each service provided by the Company other than this service, if there is a provision stipulated only in the usage rule concerning each service, or there is a provision overlapping between the main rule and the usage rule concerning each service in related items , Only the provisions of the usage rules concerning each service apply. 
  3. By notifying or notifying the user to the user by publication or posting on e-mail or other means judged appropriate by the Company without obtaining prior consent of the user, the Company shall make all or Parts can be changed. 
  4. In the event that all or part of this Regulation has been changed, Regulations after the change shall be applied for the use of the Service, and the User shall follow only after the change. 


  Article 3 (User) 
  In this Regulation, "User" means all images, texts, designs, logos, images, programs Lamb, ideas, information etc. (hereinafter referred to as " Collectively referred to as "contents" in this Regulation), collectively referred to as those who search, browse or use. 

  ◆ Chapter 2 Members 

  Article 4 (Members of Samurai Mall) 
  1. The member can use the service according to the conditions stipulated by the Company.  However, depending on the type of service, please note that we may need to register items separately specified by our company. 
  2. Members can not dispose of, assign, sublimate, collateral submission, or any other form, any rights acquired to us through the status as a member and the use of services. 

  Article 5 (Compliance with Regulations) 
  1. This Regulation applies to all members, and is a rule that we observe in the registration process and after registration. 
  2. The Company shall be able to revise this regulation arbitrarily at any time.  The revision of this regulation shall take effect when posting the revised regulations on the prescribed by the Company, in which case the member shall comply with the revised regulations. 

  Article 6 (Member Registration Procedure) 
  Individuals who have applied for regular membership agreement after agreeing to this regulation will qualify as members after completion of the registration procedure at our company.  The membership registration procedure shall be performed by the principal serving as a member and no registration by proxy will be accepted at all.  In addition, please read carefully the input carefully and enter the necessary information accurately in the prescribed input form at the time of the member registration procedure. 

  Article 7 (Management of Member ID and Password) 
  1. Member ID and password should be managed responsibly by each member member, such as avoiding items that are easily inferable from third parties such as birth date and periodically changing so that they will not be known to others . 
  2. When confirming that the entered member ID and password matches the registered one by the method prescribed by the Company, the Company considers it as being used by the member, and the circumstances of theft, misuse and other use Even if it is used by someone other than the member, we are not responsible for any damage caused by it. 

  Article 8 (Change of Registration Information) 
  If there is a change in the registered information, please change registration as soon as possible. 
  We are not responsible for any damage caused by the fact that change registration was not made. 
  Also, even if change registration is made, transactions that have already been processed before change registration are made based on information before change registration. 
  If you need to inform the service provider of the changes to the registration information about such transactions, please contact the service provider directly from the member.  Please note that we can not respond. 

  Article 9 (withdrawal of members) 
  If you wish to withdraw from the member, the member himself should delete the member information according to the explanation of the member etc ..  It will be treated as having withdrawn from membership after the termination procedures specified by us are completed. 


  Article 10 (About cookies etc) 
  1. In order to certify that the member accessed as a member, in order to investigate the member's access history and usage status, in order to provide optimum service to the other member, when the member accesses our server Information on the IP address of the mobile terminal, information on the device identification number of the mobile terminal when accessed by the mobile phone terminal, and information on the access history etc. of the member using the technology such as cookie. 
  2. In order for members to use the correct service, you must accept the preceding paragraph and accept cookies.  Therefore, please understand that you can not use each service as a member when setting for rejecting cookie by browser is done. 

  Article 11 (Handling of member information) 
  As for the personal information of the member that we knew in connection with the use of this service, we will handle it according to "personal information protection policy" separately specified by us. 

  Article 12 (suspension of use of specified members · cancellation of membership) 
  1. When judging that a specific member falls under each of the following items, we will suspend the use of the service by said member, change the user ID and password of said member, You may cancel your membership.  We do not assume any responsibility even if some damage is caused to the member by this. 
  (1) When there is an act in violation of laws, ordinances, etc. 
  (2) In the case where there is an illegal act regarding the use of the service by the member 
  (3) When it is necessary to secure the security of the member, such as a mistake of a password input a certain number of times or more 
  (4) other When we deem appropriate 
  2. In addition to the preceding paragraph, if the member does not log in a certain number of times within a certain period specified by the Company, at the judgment of the Company, without changing the membership ID and password of the member or notifying the member You will be able to cancel your qualification. 
  3. When we have made the disposition under paragraphs 1 and 2 of this Article, we will notify you to the registered e-mail address.  In the event that the mail from the company stated in the preceding paragraph fails to reach the member due to the circumstances of the member, the mail from our company is deemed to have arrived at the point where it should be reached. 

  ◆ Chapter 3 Using Services 

  Article 13 (Services to be provided) 
  We will provide the following services as part of this service. 
  (1) To use the My page (defined in Article 14) by the member 
  (2) Search each service by cutting its length 
  (3) To view information on each service 
  (4) Browsing the link destination from each service 

  Article 14 (Use of My Page) 
  Members can use My page prescribed by our company.  As a function of registration and browsing of "profile", My Page provides functions that allow members to register and view their own "gender", "date of birth", "prefecture where they reside". 

  Article 15 (Disclaimer matter) 
  1. If you provide links from this service to other websites or resources, or links from third party websites or resources to this service, we will notify you of the content, use and results of such link We do not assume any responsibility as regards, but not limited to, including but not limited to sex, effectiveness, accuracy, certainty, safety, safety and integrity.  In addition, when the reasonable judgment is made that the content of the webt or link of the link destination is illegal or inappropriate for the management and operation of the service, the Company shall notify the member of such link You can delete the destination. 
  2. Transactions with advertisers (including, but not limited to, prize advertisements) or advertisements in this service (including participation in promotions such as prizes, but not limited to this In the event that there is a user, the user conducts transactions with the advertiser according to his own judgment and responsibility, and the Company shall not be held responsible for this.  The contents and conditions concerning transactions such as payment of the price of goods etc, determination of terms of contract, warranty, security responsibility, presence or absence of license, etc. are not guaranteed at all by our company, but our company is posted in this service We do not assume any responsibility for any damage to members due to transactions made via advertisement or publicity. 
  3. In the following cases, the Company shall not be responsible for any damages, losses, disadvantages, etc. suffered directly or indirectly by the member, even if the service is temporarily suspended, canceled or changed I will not bear it. 
  (1) When a natural disaster such as fire, earthquake, flood, lightning strike, heavy snowfall occurs 
  (2) Social instability such as war, civil disturbance, terrorism, riot, disturbance etc. 
  (3) When we can not receive the appropriate service from the telephone company, carrier, or provider we are engaged in 
  (4) In the event that we have a technical impossible cause 
  4. The Company shall be responsible for fulfilling our obligations by processing the affairs in accordance with the registered contents of the member. 
  5. If the member gives any kind of damage or the like to another user or a third party by using this service, the member solves this in its responsibility and cost, We will not give any damage, loss, disadvantage, etc. 

  Article 16 (Prohibited matter) 
  The user shall not perform any of the following actions.  In the event of any damage to our company or a third party in violation of this, the user shall be responsible for compensating all such damages. 
  (1) Other users, third parties other than the other users, acts of giving inconvenience, disadvantage or damage to the Company, or acts that may cause them 
   (2) Acts infringing on other users, third parties other than other users, or intellectual property rights, portrait rights, moral rights, Plat privacy rights, publicity rights other rights, etc. of our company or Acts that may be subject to such action 
  (3) Acts of using this service for commercial purposes (excluding those previously approved by the Company) 
  (4) Acts contrary to public order and morals Other acts that violate laws or acts that are likely to occur 
  (5) Acts of registering information including contents that are false or misleading 
  (6) Acts that the user uses the content obtained through this service outside the scope of private use 
  (7) Duplicate, sell, publish, distribute, publish and act similar to these through content obtained through this service via other users or third parties other than other users 
  (8) Acts of collecting, accumulating or storing personal information of other users 
  (9) Upload content such as computer virus, computer code, file, program Lamb etc. designed to obstruct, destroy, or limit the functions of computer software, hardware or communication equipment to this service, Act to transmit by means 
  (10) Any act of multiple members registering by the same member (including the act of registering more than one from a personal computer, mobile phone or smartphone, except for those we previously approved. 
  (11) Acts of excessively returning goods 
  (12) Other acts reasonably judging that the Company is inappropriate, such as damaging or destroying our credibility 

  Article 17 (Intellectual Property Rights) 
  1. All intellectual property rights of contents provided through this service are exclusively attributable to the Company. 
  2. Where any act prohibited by domestic and overseas copyright laws such as unauthorized copying of our contents, unauthorized secondary use acts without permission and other laws and ordinances is found regardless of purpose , We shall immediately take legal action. 
  3. In the event of any dispute with a third party in violation of the provisions of this section, the member shall settle such dispute in its responsibility and expenses, and shall notify the Company of any damages, losses or disadvantages, etc. I will not give it. 

  Article 18 (Use of Service) 
  Depending on the type of service, please be aware that you must separately agree to the usage rule of the service when using it. 

  Article 19 (Interruption / suspension of services, etc.) 
  In order to always use the service in good condition, when regular maintenance or emergency maintenance of the system is carried out, when load is concentrated on the system, if we judge that the operation of the service is hindered, In the event that it is necessary to secure the security of the other, in the case of judging that other is necessary, take necessary measures such as interrupting or stopping the provision of all or part of the service without notifying in advance You shall be able to do.  We do not assume any responsibility for damage caused to members in this case. 

  ◆ Chapter 4 Purchasing Products 

  Article 20 (Purchase of goods) 
  1. When wishing to purchase products, etc., the member shall apply for purchase or use of the product etc. according to the method separately specified by the Company. 
  2. In accordance with the application under the preceding paragraph, after clicking the button for ordering after checking the delivery destination / order details etc. entered / registered by the member, a mail to the effect that we will confirm the order contents will arrive at the member At the time of the transaction, a purchase / sale agreement concerning the product etc. shall be established between the member and the Company. 
  3. Notwithstanding the provisions of the preceding paragraph, if there is a misconduct or inappropriate act with respect to the use of this service, the Company shall be able to take appropriate measures such as cancellation, cancellation and other for the sales contract. 

  Article 21 (Method of payment) 
  1. The amount of payment of goods etc. is the sum of the purchase price of goods including consumption tax and the handling fee related to this. 
  2. Payment of goods etc purchased by this service is limited to payment by credit card in the name of the member himself or payment method separately accepted by the company. 
  3. When paying by credit card, the member shall comply with the terms separately contracted with credit card company.  In the event that any dispute arises between the member and the credit card company in connection with the use of the credit card, the member and the credit card company shall be responsible for resolving them. 

  Article 22 (Disclaimer concerning goods etc.) 
  1. With respect to the products, etc. sold through this service and this service, we are not responsible for the quality, material, function, performance, compatibility with other products, other defects, or damages, losses, With regard to profit etc., we do not assume any warranty / burden except in the case prescribed in the preceding article. 
  2. As for troubles due to unknown delivery destination etc., by contacting the contact information registered by the member and by delivering the product etc. to the delivery destination specified at the time of purchasing the goods, Perform delivery obligations and be exempted from such obligation. 
  3. On the book and sales page, regarding the content of comments on products posted by members using Twitter and other SNS services, even if the contents of the comment contradict the facts, We will not bear any responsibility for damages caused to the purchased members unless there is willful or gross negligence on our company. 

  Article 23 (Conditions for returning and exchanging goods) 
  1. We will accept returns of goods only in the following cases. 
  (1) When it turns out that the product is a counterfeit product / pirated version 
  (2) When there is a defect in the product 
  (3) When a product different from the order details arrives 
  (4) In case of damaged goods during delivery 
  (5) Not applicable to any of the above items (1) to (4), within five days after the item arrives and neither of the following applies. 
  However, if we do not satisfy the conditions based on "Samurai Mall Return Condition" separately provided by our company, we will not accept returned goods 
  2. The member shall apply for the return specified in the preceding paragraph pursuant to the procedure separately prescribed by the Company and the cost of returning for the preceding paragraphs (1) to (4) shall be borne by the Company and the selling price at the time of purchase by the member, We will refund shipping fee, cash on delivery commission and Two-Tone D settlement fee, as well as the samurai mall points we used when purchasing items subject to return. 
  In addition, regarding the preceding paragraph (5), the members shall bear the cost of returning and the Company shall pay the selling price, shipping fee and cash on delivery fee at the time of purchase by the member, Two - Tone D settlement fee, We will refund Samurai Mall Point. 

  ◆ Chapter 5 other 

  Article 24 (Intellectual Property Rights) 
  1. All intellectual property rights of contents provided through this service are exclusively attributable to the Company. 
  2. Where any act prohibited by domestic and overseas copyright laws such as unauthorized copying of our contents, unauthorized secondary use acts without permission and other laws and ordinances is found regardless of purpose , We shall immediately take legal action. 
  3. In the event of any dispute with a third party in violation of the provisions of this section, the member shall settle such dispute in its responsibility and expenses, and shall notify the Company of any damages, losses or disadvantages, etc. I will not give it. 

  Article 25 (Governing law, agreement jurisdiction) 
  1. With regard to the use of this service, in the event that problems arise that can not be resolved by this regulation or our guidance / response, we will discuss with the sincerity between us and the user and resolve it. 
  2. This regulation shall be interpreted under the law of Japan, and in the event of the necessity of litigation concerning this regulation, it will be the exclusive jurisdiction court of the first instance of the Kyoto District Court. 

  that's all 

  Established July 1, 2017 
  Enforced July 3, 2017 



  ■■■ Point usage rule ■■■ 

  Article 1 (Purpose) 
  1. This Regulation is a member (hereinafter referred to as "Member") who registered as a member based on the Member Regulations of Samurai Mall (hereinafter referred to as "Member Regulation"), In providing point service (hereinafter referred to as "point service") that you can use with this service, we will set out the various conditions. 
  2. With respect to matters not stipulated in this Regulation concerning this point service, the provisions of the membership provision shall apply. 

  Article 2 (Change in this service) 
  1. The Company shall not change the contents of this Regulation, the contents of this Service, or the terms of this Service Provision (abolishment of point, suspension of point grant, change in target or transaction, point grant rate or Including change of utilization rate, but not limited to them) may be performed, there is a case where this service is terminated or stopped.  The member shall acknowledge this in advance. 
  2. The Company shall not be held responsible for any of these, even if there is a disadvantage or damage to the member due to the change in the preceding paragraph. 

  Article 3 (Granting points) 
  1. When we use the purchase or service of goods etc. by the method designated by our company on the webt specified by our member, other company, other company, other When our company deems reasonable, "Samurai Mall Point" (Hereinafter referred to as "points"). 
  2. The Company shall make all final judgment as to whether or not to give points to a certain transaction, the number of points to be granted, other final points concerning the granting of other points, and the member shall not object to it. 
  3. The Company decides the terms, services and transactions (hereinafter referred to as "target transactions") to be awarded, the grant rate of points, the conditions for granting other points.  Please note that explanation on the top may be different as to whether or not to be awarded points, the grant rate of points, and the expiration date may differ depending on the type of store, type of transaction, or type of service used. 
  4. Points will be granted after a certain period of time specified by the Company after the target transaction has been carried out.  If the Company confirms that there was a cancellation, return or the like for the subject transaction within this period, points will not be granted to the subject transaction, and if there is a price change in the subject transaction, the purchase price after change It is granted according to. 

  Article 4 (Management of points) 
  1. The Company notifies the members of the number of points earned by the member, the number of points used by the members and the balance of the points in the display screen for each member according to the method prescribed by the Company. 
  2. The final decision on the number of points in paragraph 1 shall be made by the Company, and the member shall not objection accordingly. 

  Article 5 (Prohibition of totaling points) 
  If one member has multiple membership registration, the members can not add points held in each member registration. 

  Article 6 (Cancellation / annihilation of points) 
  1. After the Company gives points, returns, cancel on the target transaction, cancel Other When there is a reason that we consider it appropriate to cancel the grant of points, we cancel the points granted to the members by the target transaction can do. 
  2. If we decide that a member falls under any of the following items, we can cancel some or all of the points held by the member without notifying the members in advance. 
  (1) In case of illegal or misconduct 
  (2) When there is a violation of regular provisions, membership regulations, other rules and regulations established by the Company 
  (3) other When the Company determines that it is appropriate to cancel the points granted to the members 
  3. If you do not conduct the applicable transaction over the period specified by the Company, the points will automatically be extinguished. 
  4. The Company will not compensate for any points canceled or extinguished, and will not assume any responsibility. 

  Article 7 (Use of Points in Settlement) 
  1. Members shall pay the settlement price (including item price, shipping fee, handling fee or consumption tax, hereinafter the same) on each shop of mall or webt specified by our company at the conversion rate determined by our company You can use it for all or part of payment. 
  2. The Company may restrict the services / products, etc. subject to point use in paragraph 1, or put conditions on the use of points. 
  3. If the member revokes the settlement pursuant to paragraph 1, in principle the points used for the settlement will be refunded and will not be refunded by cash.  However, if the point can not be refunded due to circumstances such as our office work, cash equivalent to the point use amount may be refunded from the shop that settled. 
  4. If the member uses points for payment of full settlement price and then the settlement price is reduced for some reason, points or cash will be refunded in accordance with the preceding paragraph.  If the member uses the points for payment of a part of the settlement price and then the settlement fee is reduced for some reason, then the payment by the other payment method is carried out, but still the amount required for the return is insufficient If there is, we will respond to such shortfall, such as returning points or cash in accordance with the preceding paragraph. 
  5. If the settlement price is increased due to circumstances after the member has used the points to pay the settlement fee, the member shall pay the increment by another payment method.  However, in the case where the member has used points for payment of the full settlement price, if he / she has selected to use all points held for payment, the point held by the member per payment for the increase We shall preferentially use it and if the remaining amount of points is insufficient for the increase, we will pay the shortfall by other payment method. 
  6. In the case where the member uses all the points held by him for payment of the settlement price of a certain transaction, if a new point is given or refunded to the member within the fixed period specified by the Company after the transaction, The points granted or refunded will also be automatically used to pay the settlement fee for that transaction. 

  Article 7 (Use of Points Outside of Settlement) 
  1. In addition to using it for settlement at each shop prescribed in the preceding article, the member shall use points held and exchange for gifts, other benefits (collectively referred to as "benefits") in accordance with the method prescribed by the Company I can. 
  2. The Company will set up benefits that can be exchanged at any time according to the points owned by the member and announce it to members according to the method prescribed by the Company. 
  3. The type and content of benefits, the number of points required for exchange, the conditions for using other points will be determined by the Company, and we can set them, change or terminate them at any time.  Depending on circumstances, members may not be able to offer benefits that have been offered for exchange, but in that case you will need to change the benefits or return the number of points to the members. 
  4. Even if any disadvantage arises in the member due to the reason specified in the preceding paragraph, we will not indemnify and assume any responsibility for it. 
  5. When using the points, the member shall notify the destination of the benefit, contact details other items specified by the Company.  When sending a benefit such as a gift to a member, the sending address is made only for the member name of the address of the member's residence in Japan.  Sending to overseas, sending to members other than yourself, or sending to PO Boxes can not be done. 
  6. Depending on the benefits, it may be provided by partner companies entrusted by the Company.  Regarding the conditions of the use of the benefits in this case, we shall comply with the rules or affiliation of each affiliated company and we do not guarantee the quality and usefulness of the benefit at all.  If any of these benefits is defective, we will resolve it with the affiliated company that shipped / provided that benefit. 
  7. Members can not return benefits or exchange other benefits unless we are responsible for our company or reward provider. 

  Article 8 (Lost, damaged etc. of goods or privileges) 
  In the event that accidents such as lost, stolen, damaged, delayed etc occurred during delivery or after delivery of the goods subject to settlement in Article 7 or the benefits under the preceding article, except for the case where the accident is the responsibility of the accident, We are not responsible at all and refund points. 

  Article 9 (Cancellation of points after point use) 
  1. If the point is canceled by Article 6 after the member has used the points for settlement under Article 7, the transactions subject to such settlement (hereinafter referred to as "point use transactions") shall be canceled or suspended there is.  In the case where the point use transaction has been executed or is going to be executed, the member must immediately pay cash or the Company in the manner specified by the Company, the amount of shortage due to point cancellation. 
  2. If the point in the preceding paragraph is withdrawn after the member has used the points for exchanging the benefit under Article 8, the application for the benefit will be canceled.  If the member has already received the benefit, the member shall immediately return the benefit or pay the amount equivalent to the privilege to the Company. 

  Article 10 (Use by a Third Party) 
  1. The use of points shall be done by the member himself, and can not be done by a third party other than the member. 
  2. When the Company confirms that the member ID and password entered when using points are registered with the registered one, it shall be deemed to be used by the member.  Even if it was misappropriation by a third party, we will not refund the used points.  In addition, we are not responsible for any damage caused to members. 

  Article 11 (Prohibition of Transferring and Purchasing Points etc.) 
  Members can not transfer or place points owned to other members or share points among members. 

  Article 12 (Impossibility of cashing out) 
  Members can not cash points in any case. 

  Article 13 (Taxes and Costs) 
  In case taxes and supplementary expenses are incurred as a result of acquiring points, using points, exchanging with awards, etc., the members shall bear all of them under their responsibility. 

  Article 14 (Loss or suspension of membership) 
  In the event that a member loses the status of a member, it shall lose all points of possession, exchanging right with benefits, all other rights related to the use of this service, and in the event of a loss of status, We will not acquire claim rights. 

  Article 15 (Disclaimer) 
  We will do our best by assuming the state of the art technology at the time of operation of this service, but we do not guarantee that no obstacle will occur.  We are not responsible for any disruption, retardation, discontinuation of the system due to failure of communication line, computer, etc., failure of data, failure related to points use, damage caused by unauthorized access to data, other damage caused to members regarding this service We assume no responsibility. 

  that's all 

  Established July 1, 2017 
  Enforced July 3, 2017 



  ■■■ Consent clause concerning the handling of personal information ■■■ 

  In applying for this service, the member agrees to treat the personal information of the member we knew in connection with the use of this service, as follows, after taking measures for protection. 

  Article 1 Purpose of use of personal information 
  We acquire and use personal information of the member for the purpose of each item described. 
  (1) For review and registration as a member when using this service 
  (2) Notification and communication of services related to this service and information updates 
  (3) For analysis and statistics on our business activities and market research 
  (4) For various contacts with members while members use this service 

  Article 2 Outsourcing personal information 
  The Company may delegate all or part of the information of the member to other businesses within the scope of the purpose of use of Article 1.  For outsourcing parties, we select outsourcers with sufficient protection levels and sign contracts concerning the handling of personal information. 

  Article 3 Third party provision of personal information 
  (1) In the case prescribed in the preceding Article, (2) When the member himself / herself agrees, (3) Collaborate personal information with businesses tied up to the extent necessary for achieving the purpose of use specified to the members We do not provide personal information obtained to a third party except when using it or (4) based on laws and ordinances. 

  Article 4 The arbitrariness of giving personal information and the result arising in the absence of such information 
  Personal information acquired by the Company is provided by all members.  Please note that we may refuse to use this service if you can not provide necessary items. 

  Article 5 Right regarding personal information 
  In response to request from the member himself, the Company notifies, discloses, corrects, adds, deletes, suspends or eliminates use of personal information held by the Company, suspends and stops providing it to third parties Etc .. ") according to your request.  For contacts on disclosure, correction, deletion, etc., please see "Contact Information" below. 


  · Personal Information Protection Manager 
  Hirofumi Okubo Co., Ltd. 

  · Inquiries about personal information 
  W Rust Inc. Samurai Mall Customer Support Center 
  Telephone: 050-5838-3170 (Reception time: weekdays from 10 to 18, Saturday, Sunday and public holidays) 
  E-mail: info@samurai-mall.com 

  that's all 

  Established July 1, 2017 
  Enforced July 3, 2017 



  ■■■ Samurai Mall Return Condition ■■■ 

  For return receipt, please contact the store directly. 
  Depending on the store, we have set the same conditions for return and exchange, but some stores have set up their own returns and exchange conditions.  The conditions for return / exchange set by each store can be confirmed from the "About returns and refunds" of store information. 

  Conditions for return / exchange by goods 
  Items corresponding to the following are pre-arranged with return policy for this product.  If there is no description in each shop information, the following conditions apply, please confirm. 

  ◇ Books, Foreign books 
  - We do not accept replacement for reasons due to the absence of damages or strips of book bands. 
  · Magazines do not accept returns / exchanges due to customer convenience. 

  ◇ DVD · CD 
  · Products that are damaged only on the case of CD or DVD will send you a case for replacement (Maxi Single, 2-piece case, other special case, or if the item itself is damaged, We will accept return / exchange). 

  ◇ Personal computer / peripheral equipment, TV game 
  · When returning personal computers, peripheral devices, and the main unit of the TV game machine, please delete all information including customer's personal information and history recorded on the product, return it to the state before purchase and return it.  In the case that the information or history etc. recorded in the returned goods remain, the preservation of the information / history etc, confidentiality, any right relating to the relevant information / history etc., other interests are discarded Please be aware that the customer agrees to regard it as being considered. 
  · We do not accept returns / exchanges for products that installed software other than standard software and products that caused problems due to them. 

  ◇ Home & Kitchen 
  · Safes do not accept returns / exchanges. 

  ◇ Plants 
  · We do not accept returns / exchanges due to customer convenience. 

  ◇ Pet supplies 
  · Creatures, foods and drinks for pets and supplements are not accepted for return or exchange due to customer convenience. 

  ◇ Drug Store · Beauty 
  · We do not accept returned or exchanged medicines, quasi-drugs, cosmetics, supplements, medical devices due to customer convenience. 

  ◇ Food, Beverages, Liquor 
  · We do not accept returns / exchanges due to customer convenience. 
  · If you wish to return or exchange due to troubles or defects, please contact each store. 

  ◇ Clothing & Fashion Accessories, Shoes & Bags 
  · We do not accept returns / exchanges due to customer convenience. 
  · If you try to return the item you tried on, you can not bear the commodity price (tax included) excluding shipping fee, commission and gift wrapping fee and domestic return fee.  Exchange with the same product is not accepted, but for some products, it may be possible to exchange with different products, different colors or differences. 
  · Earring, body earring does not accept returned or exchanged due to customer convenience after opening. 
  · Please try fitting while keeping the item tag attached.  Also, please wear coat of face type and head covering with wearing type products such as Calf etc.  Please wear swimming suit and underwear on your own underwear.  Please wear shoes and socks and stockings etc. Please try it on. 
  · Returned or exchanged used products are not accepted.  The following is considered used. 
  · There is wear and damage (wrinkles, sole stain, sole scratches, etc.) that can not occur in fitting. 
  · Odor such as perfume and tobacco, stuff attached with makeup Stain such as foundation. 
  · Fashion lucky bags receive refund only when there are incompleteness, breakage etc. in the product due to the nature of the product.  No refund will be accepted regardless of the refund by customer circumstances or reasons. 

  Watch, jewelry 
  · If you try to return the item you tried on, we only refund the item price (tax included) and domestic return fee excluding shipping fee, commission and gift wrapping fee only when the price is less than 300,000 yen (tax included).  Exchange with the same product is not accepted, but for some products, it may be possible to exchange with different products, different colors or differences. 
  · Earring, body earring does not accept returned or exchanged due to customer convenience after opening. 
  · Wristwatches and jewelry with a price of 300,000 yen (tax included) or more are not accepted for returns or exchanges except in case of initial failure. 
  · For watches and jewelry with a price of 300,000 yen (tax included), please see "High-priced items" on this page, for parallel watches and jewelry, please also read "Parallel import goods" on this page.  Please also see. 
  · When you touch items, please wear gloves to prevent Stain wedge.  Also, when trying on gloves, wear parts (such as wrists and neck) with Calf or handkerchief etc. so that the product does not hit the skin directly. 
  · When trying on a wrist watch, please do not start the item but keep attached items (product tag, protective seal, battery seat etc) attached.  Please do not hold the band, please do not process bands or fill the frame. 
  · Returned or exchanged used products are not accepted.  The following is considered used. 
  · The one with the battery seat removed, the one charged (battery type wrist watch, smart watch etc). 
  · If there is a problem after wearing a wrist watch, please check directly with the manufacturers listed in the warranty card first for details of the warranty service. 
  · Batteries built into the product are monitor batteries, not included in the product price.  In case of out of battery, please contact each manufacturer directly. 

  ◇ DIY · Tool 
  · Timber, large Wooden building materials, products with motor (lawn mowers, harvester, etc.) are not accepted for return or exchange due to customer convenience. 
  · Toilets, washbasins, system kitchens, doors do not accept returns / exchanges due to customer convenience. 

  ◇ Sports & Outdoor 
  · The same conditions as clothing & fashion accessories, shoes & bag store apply to goods corresponding to sportswear (including bathing suits), sports shoes, sports bags. 
  · Please return the bicycle after canceling crime prevention registration. 

  ◇ Car / Motorcycle Supplies 
  · Bicycles with prime movers, motorcycles are not accepted for return or exchange due to customer convenience. 
  · Car batteries, motorcycle batteries do not accept returns / exchanges due to customer convenience. 

  ◇ Fine art 
  · Because it falls under the order made goods when framing after shipping orders, returned goods and exchanges are not accepted. 
  · When it differs from ordinary delivery options such as art transport, it becomes a special handling item, so the conditions of return / exchange of special handling items apply.  For return / exchange of special handling items, please see "Special handling items" on this page. 
  · Please return all boxes, certificates, certificates etc. included in the package.  In the case that the bundled items when delivered to customers are missing, we do not accept returns / exchanges. 
  · We do not receive returns / exchanges of works with scratches and stains after delivery. 
  · For recording, please take a picture that lets you know the reasons for return / exchange before returning, please leave. 

  ◇ Products to be used by injecting or installing fuel 
  · If there is a trouble or trouble in operation after injecting or installing fuel, please contact the maker's inquiry directly. 
  · If you wish to return or exchange items with troubles or defects, be sure to remove fuel and return it for safety reasons. 
  · Put the invoice in the packaging material pasted on the outside, please return it after packing it with double Plastics bag. 

  ◇ High-priced item 
  · High-priced products are products of 300,000 yen (tax included) or more. 
  · Returned goods by customer circumstances are available only when unused · unopened.  Exchange is not accepted regardless of the reason · state. 
  · Watch and jewelry high-priced items will be returned / exchanged only in the case of initial failure.  We do not accept returns / exchanges for other reasons. 
  · Due to the nature of the product, please be sure to specify the shipping agent designated by each shop, and return it.  After completing the online procedure, we will inform you of the e-mail concerning the shipping company that will be used at the time of return from the street. 
  · When returning unused / unopened goods due to customer's convenience, bear the shipping insurance fee in addition to the return fee. 
  · Since we will check the state of the returned item and proceed with the refund process, we will have time to complete the refund process, as compared with the usual refund process.  We will notify you by e-mail when refund processing is completed. 

  ◇ Special handled items (excluding products targeted for large furniture and home appliances auto-negotiation service) 
  · We do not accept returns / exchanges due to customer convenience. 
  · If there are troubles or defects in the product, please use after-sales service of the product manufacturer.  Handling fee, carry-in fee using stairs, installation construction fee and cash-on-delivery charge will be refunded in full. 
  · On delivery, we will receive receipt stamp on prescribed form.  Please confirm the product before pushing the receipt stamp, and if you have scratches and stains, please inform the worker.  After receiving receipt stamp, returns / exchanges caused by troubles of goods due to delivery can not be accepted. 
  · After confirming with the manufacturer, if you wish to return or exchange, please contact customer service. 

  ◇ parallel import goods 
  · Only watches and jewelry with price less than 300,000 yen (tax included), we will receive replacement if there is stock 
  · If it is within the warranty period, warranty applicable repair may be accepted according to the provisions in the international warranty card.  For how to apply for repair please refer to the guide bundled with the product. 

  that's all 

  Established July 1, 2017 
  Enforced July 3, 2017